1. Information We Collect

We may collect the following categories of information:

When you request a proposal, create an account in our client portal, or otherwise communicate with us, we may collect:

• Full name
• Agency or FMO name
• Email address
• Telephone number
• Mailing address
• Approximate mail volume and campaign goals
• Any other information you voluntarily provide

When you visit the Site, we may automatically collect certain information, including IP address, browser type and version, operating system, referring website, and pages visited. We may use cookies, pixels, and similar tracking technologies to collect this information.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

• To process and respond to your requests for proposals and Services
• To create, maintain, and manage your client portal account
• To provide campaign tracking, RSVP data, attendee lists, and performance reports
• To communicate with you regarding your campaigns or account
• To improve our website, Services, and user experience
• To send administrative or service-related communications
• For internal business purposes, including analytics and service enhancement
• As otherwise required or permitted by applicable law

3. Sharing of Personal Information

We do not sell your personal information to third parties for monetary compensation. We may disclose your personal information to:

• Service providers and contractors who perform functions on our behalf (printing, mailing, AI voice services, etc.) under confidentiality obligations.
• Professional advisors, auditors, or legal counsel when necessary.
• Law enforcement or regulatory agencies when required by law or court order.
• In connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You may adjust your browser settings to refuse cookies; however, this may limit certain functionality of the Site.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

8. California Privacy Rights

If you are a resident of the State of California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please see the “Privacy Provisions for California Residents” section below for more information.

9. Children’s Privacy

The Site and our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

10. International Transfers

If you are accessing the Site from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Site, you consent to this transfer.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of material changes by posting the updated policy on the Site. Your continued use of the Site or Services constitutes your acceptance.